STUDIO POLICIES

No-Show Policy:

Failure to attend a booked class without prior cancellation will be considered a "no-show". Clients with excessive no-shows may face restrictions on future bookings. If you need to cancel on the day of your class due to unforeseen circumstances, please email us as soon as possible. Do not leave this as a no show. Do not send cancellations via social media as this is monitored by a different team.

We would prefer you avoid cancelling on the day but we understand understand that sometimes life gets busy and plans change however, we simply ask for the same consideration in return. Behind every class is an instructor who prepares the space, plans your workout and shows up ready to help you feel your best. When you book, we save a place just for you a spot another member may be waiting for.

Reschedule Policy:

Classes can be rescheduled 24 hours before your class using your booking confirmation email. Changes cannot be made within 24 hours of your class.

Cancellation Policy:

If you are unable to attend on the day of your class. You MUST email us right away to cancel your class. Do not leave as a no show.
Email: info@ableandsculptfitness.co.uk

Non-Refundable:

We do not offer refunds on any of our services. Please ensure to review the schedule before booking or purchasing a class.

Arrival to class:

Please arrive 15 minutes before the class start time to check in at the door, set up your equipment, ask questions, and to undergo a pre-screening process for injuries. Arriving later may result in being unable to participate in the class due to the front doors being closed.

Lateness Policy:

Clients arriving late to a class will be unable to attend, as joining after the warm-up and initial setup is unsafe.

Attire Requirement:

We do not permit shoes in our class. Participants must attend bare foot or wear socks to participate in our Sculpt Pilates classes. Shoes, bags and coats are left outside the class. Valuable belongings can be stored in our storage closet.

Womens Only:

Our pilates sculpt classes is women’s only. We will shortly introduce indoor cycle/spin classes which will be open to all genders.

Communication & further support:

All communication, including cancellations, rescheduling, or booking issues, should be conducted via email. Please reach out to us via email for assistance with any concerns. Do not send cancellations via social media as this is monitored by a different team. If you require any further information surrounding the terms of our booking and cancellation policy, please don’t hesitate to get in touch.
Email: info@ableandsculptfitness.co.uk